State: Texas City: Austin Clear all filters (10 of 1033 reviews match)
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TRIED TO SEND A FAX TO SHOW PROOF OF PAYMENT ON AN 8 YEAR OLD ACCOUNT THAT HAS BEEN PAID TWICE. I WAS TOLD THAT THERE IS NO FAX NUMBER. ITS A PHONE COMPANY FOR CRYING OUT LOUD. I HAVE BEEN HARASSED CALLED ON MY CELL PHONE AND CALLED NAMES. I AM OVER THEM..... WHO...
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1.0
#703927
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I wanted to hopefully conclude my Sprint "Issue" that all began on Monday 5/11/15. I discovered around one week before I was unable to "BLOCK" robo/unwanted calls to either of my two phone numbers on my Sprint account. I WAS able to do this in the past. As mentioned in...
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I liked
  • Problem is finally resolved
  • Block unwanted numbers
  • It lady who addressed my issue
I didn't like
  • Countless hours of my time wasted
#644943
Reply to reviews
Sprint - WORST CUSTOMER SERVICE *Update* 5/28/2015 1 of 531 Sprint Reviews 7 minutes ago by anonymous Cellular Phone Customers like When i could block numbers When i could block number Customers don't like Lack of follow thtough Laclk of follow through Just to give an...
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I liked
  • When i could block numbers
  • Block unwanted numbers
I didn't like
  • No fix
#642121
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Sadly my Sprint "Issue" remains Unresolved. That is the inability to BLOCK Unwanted Numbers on my online Sprint account (Both Phones). This past Sunday 5/17/15 I DID get the returned call I was promised the day before. It was not in the TWO hours promised, yet less...
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I liked
  • When i could block numbers
I didn't like
  • Lack of follow through
  • Hours spent
#638829
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Anonymous 4 minutes ago #985410 Sprint - WORST CUSTOMER SERVICE ***UPDATE*** 5-17-2015 Lat week I posted my total frustration with NOT being able to BLOCK Unwanted phone numbers on my Sprint Account (TWO PHONES). There is a problem in THEIR system that will not work...
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I liked
  • When i could block numbers
I didn't like
  • No resolution no follow through
#637295
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A COMPLETE WASTE OF MY TIME (My Personal Experience Only) I have been a Sprint customer since around 2001. Over the years there have been few changes one two phones on ONE account. I encountered what I thought was a simple issue to solve. As of several months back, I...
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Anonymous

Anonymous Sprint - WORST CUSTOMER SERVICE ***UPDATE*** 5-17-2015Lat week I posted my total frustration with NOT being able to BLOCK Unwanted phone numbers on my Sprint Account (TWO PHON...

I liked
  • When i could block numbers
I didn't like
  • Eight hours ten reps no fix
#636472
Reply to reviews
Sprint! Nothing is ever easy when it comes to conducting business with Sprint. The famed Framily Plan.....I want a divorce. 5/11/14 I went in store to separate the bills in my Framily. The guys that worked their did not know how to work the printer therefore they...
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My bill was supposed to be a set amount and it would always go up without me changing anything. They would always try to justify the charges and I would always catch them lying and trying to stick me with phony charges. I finally to.d them to "suck it" after two years....
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I filed a rebate fraud complaint against Sprint on Sunday, 08 March 2009 with Planetfeedback. As of Friday, 27 March 2009, this matter has not been resolved to my satisfaction. In fact, this matter was not resolved at all. I was contacted by Sprint on Monday, 09 March...
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Anonymous

carlos taborda i sing contract for 2 years and never have the rebate they said no proof off purchase and i got the phone fron sprin dealer FRAUD

Anonymous

So tired of this crap Ok So I have been waiting only a few months for my rebate but upon further review I see that I wont be getting it :? I guess when it is time I will be finding a better cell p...

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Sprint
KSOPHT0101-Z4300 6391 Sprint Parkway
Overland Park, KS 66251-4300
Phone:
(888) 211-4727
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Think about it. If I took the time to search and file a complaint - there has to be a problem I have other things I could be doing. My experience with Sprint Customer Service has been a complete nightmare. The sales agents evidently get a commission on contract...
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Anonymous

sj I had nextel for three years without problems, until sprint joined them. my bill went from $49 a month to $249 a month, what there little trick was,thay took the calls I\'v ca...

Anonymous

Naastasia I hear you on that! They are very unethical. My situation they had told me to pay up front one month ahead of time (2 months for the 1st month), told me that when I cancelled...