Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Yes I agree a class action lawsuit is definitely in order. Sprint has the worse customer service , their own internal people cant get a hold of someone when they need them.

I have only been with them for 4 months & it has been a complete disaster. I am cancelling 45 of my company phones this week. They are billing me for 55 phones that we never asked for & they are now trying to charge me an early cancellation fee for 0f $3500.00 plus just for those 10.

They wont even send me a return package to ship them back even though we have asked 3 times now. Sprint is going to find themselves in deep trouble if they continue these shady business practices.

Product or Service Mentioned: Sprint Cell Phone Upgrade.

Reason of review: Poor customer service.

I didn't like: Any of it.

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