Not resolved

We have had a number of providers over the years, but Sprint was by far the worst.Switched from AT&T when they first introduced their "cut your bill in half" promotion.

Related: Sprint Mobile Phone Service Review from Brooklyn, New York

Started off bad from the start, we were told we could upgrade every 6 months, bill was supposed to be $130 + taxes/month, great coverage in our home and such. The service was horrendous, never had service, no matter where you were and no, we do not live in the middle of nowhere. But you would think for the amount the bill was, we would have decent coverage. Not the case, called countless times, went to their store and never made any progress, at this point, the bill was over $200.

Always got the run-around, making up charges, would hang up if you tried to over talk them. Then, our phones started to over heat, to the point where we could not use them. Went back to the store where we originally bought the phones, this was about 8 1/2 months since we switched. "No, you are not eligible until December 2016..." Explained what was happening, still no progress, they could honestly care less.

Called customer service, got no where, explained the salesman's claim of being able to upgrade every 6 months, "sorry, sir, we have no record of this." This only added fuel to the fire. Had enough at this point, cancelled our service and switched providers. What a sigh a relief to rid our selves from this joke of a company.

After seeing Sprint's recent commercials, with Paul, which are a absolute joke, all I do is simply laugh.If you are considering switching to Sprint, I'd suggest going elsewhere.

Review about: Cut Your Bill In Half Samsung Galaxy Note 4.

I didn't like: Countless lies, False advertising.

Review #988480 is a subjective opinion of a user.

1.0
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Coverage Area
Warranty
Value for money
Price Affordability
Customer service
Diversity of Products or Services
Reliability
Billing Practices
Product or Service Quality
Discounts and Special Offers
Style and Design
Reason of Review / Monetary Loss Poor customer service / $1500
Preferred solution Not specified

Had an Experience with Sprint?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone Straight Talk Wireless "I left Straight talk (Affiliated with Net10 and subsidiary of Tracfone) because of the 30 day billing. I need my bills to remain on the same day every month. Sometimes..." Read more Sprint - Poor Service and Misrepresentation Sprint "My wife and I (both retired) had purchased our Samsung Galaxy III phones two years earlier from this store and found the service lacking. But living in the neighborhood' we..." Read more Asurion - Unauthorized charges to my account Asurion "On Saturday August 3, 2013 the following unauthorized debit transactions appeared on my bank statement $199 07:28 pm AT 19:28 $199 07:34 pm AT 19:24 $199 07:38 pm AT 19:38..." Read more Sprint refuses to cancel terminal cancer patients contract Sprint "My husband was diagnosed with inoperable lung cancer. I contacted sprint to see if, as he would be bed ridden, and our income had been slashed by2/3's they would allow..." Read more Living spaces is a fraud company Living Spaces "We purchased our furniture on 8/6/16 and purchased VIP Care for 147.00 told us seam separation would be covered - we call for our first claim in March 2017 because..." Read more Agape Diamonds - My jeweler Thought is was a real diamond! So happy!!! Agape Diamonds "Could not be any happier with my purchase from Agape Diamonds! I purchased the ring I took the ring to my local for cleaning a few months later. He said..." Read more Amtrak - Horrible customer service and dangerous employee behavior Amtrak "In an attempt to go on what started as a simple family trip from Chicago to St Louis round trip , I was treated horribly and had a nightmare of..." Read more IMHO - I Can See Why Sears Won't Be Around Much Longer Sears "Went to purchase the Amazon Tap Alexa at Sear's.com. After adding the product to the "Cart", a different product was reflected thereat : Naxa NX 319 Portable CD Player with..." Read more