The problems that I have experienced are as follows the freezing. Example I can make a call and have it ringing at the same time because the phone had froze I cannot hang up or answer the call.I have been on a call and slid the ignore button and the phone hung up on the person I was speaking to.
Then the person I hit ignore for was on my phone, but the"INSTINCT" read missed call.
In addition, when I try to watch TV or videos I see blocks then a green screen. It produces the wrong commands.
Oh did I mention that this is my "SECOND" phone!!! Sprint is telling me I have software failure but does not want to own up to selling me a defaulted phone!
Monetary Loss: $449.