Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I ordered a new phone off the insurance site for sprint. It came in and said no service so they order me a new phone.

Not only did the employees just sit around. While they were "working" on my phone they were sitting on Facebook and showing each other funny pictures. My phone I noticed was being slow to work and they totally ignored that factor. When they were giving it to me they were wondering if they order me a new phone(because that one wasn't working).

They still gave me my new phone broken. I can't even go on to my phone because the touch screen isn't working. This isn't the first time this has happened to me. They have sent me a phone that doesn't charge.

I'm beyond mad at this whole experience.

Product or Service Mentioned: Apple Cell Phone.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

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