Not resolved

My cellphone was completely smashed and they where giving me the run around. I could not finish my claim online was told that I needed to wait 24hrs until they contact me via email or voice.

I immediately called customer service because my cellphone is my only contact with my clients an i was told that there was nothing that could be done that i had to wait until they contacted me.

Which 24 hrs later no email nor voice calls had came my way i call back to again get the run around it was a ridicules process. At the end I still had to pay $200 and i only got my cellphone a a total of 6 days after the incident happened.

Product or Service Mentioned: Sprint Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Sep 01, 2016.
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